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FY500 Support
 

Before you continue Check to see if you have the FY500 or the FY500 SE - Click Here

Help and Information
The following manuals and FAQs are available to help you understand, use, and troubleshoot your FY500 player .
FY500 Frequently Asked Questions (FAQs)
FY500 English User Manual 
FY500 French User Manual 
FY500 Spanish User Manual 
FY500 Portugese User Manual 
Software Downloads

All FY500 related software is available under this section. Only the latest version is necessary and is made available.

Windows Media Player (External Link)
RealPlayer 10 (Software recommended for ripping your Audio CDs to MP3 format)
Firmware Downloads

All necessary latest firmware for FY500 will be available under here along with any other available downloads that pertain to FY500.

* IMPORTANT NOTICE! *
Before you download new firmware, be sure to check the chipset of your FY500 player. Using wrong firmware will cause damage to your player!
How can I identify my player's chipset?

Latest Orchestra Type Firmware Latest Philips Type Firmware
Latest Mac Orchestra Type Firmware Latest Mac Philips Type Firmware

Mac Orchestra Recovery File

Mac Philips Recovery File
(Since Mac users do not have a MPIO Utility equivalent, please download and copy these files into your player after doing a firmware upgrade to recover your player's system files. )
Windows 98 UMS Driver (You will need this driver if you are going to use your UMS player with windows 98)
Windows Media Player plug-in (You will need this to download songs from Windows Media Player program to the player.)