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HD400 Support

 
Help and Information
The following manuals and FAQs are available to help you understand, use, and troubleshoot your HD400 player .
HD400 Frequently Asked Questions (FAQs)
HD400 English User Manual 
HD400 French User Manual 
HD400 Spanish User Manual 
HD400 Portugese User Manual 
Software Downloads

All HD400 related software is available under this section. Only the latest version is necessary and is made available.

Windows Media Player (External Link)
RealPlayer 10 (Software recommended for ripping your Audio CDs to MP3 format)
Creating MP3 From CD's - Guide to rip a CD to Mp3 Music Songs
Firmware Downloads
All necessary latest firmware for HD400 will be available under here along with any other available downloads that pertain to HD400.
Latest PC Firmware - Version 1.04.0
Latest PC Firmware - Macintosh users can use this firmware package. Extract the downloaded file and copy all files and a folder to the player.
Mac Recovery File
Macintosh users can use this recovery package to recover MPIO players that supports USB Mass Storage.

After formatting your player, extract the downloaded file and copy all files and a folder to the player. Use Stuffit Expander to extract this package.
(The users of MacOS X v10.4 or higher version, needs to download and install Stuffit Expander.)
Windows 98 UMS Driver (You will need this driver if you are going to use your UMS player with windows 98)
 
Games - copy all the extracted files to GAMES folder.
 
PMP Transcoder - Use PMP Transcoder to convert movie files to MP4 that MPIO player can read.